- Phone : 216-795-7077
- Email : ctix@karamuhouse.org
Karamu House is strongly committed to making our facilities and performances accessible to all patrons. The information presented here is to assist persons with disabilities, their companions, and families to that you can have a safe and comfortable experience.
Tickets for Accessible Seating
Special seating options are available for mobility-impaired persons and their companions and families. There are seating locations that are wheelchair-accessible and scooter-accessible, where patrons can remain in their wheelchairs or transfer to chairs. Tickets for wheelchair-accessible and companion seating can be purchased by phone or in person.
Restrooms
ADA accessible restrooms are located in the Karamu KeyBank Lobby.
Accessible Parking
A limited number of handicapped parking spaces are available on a first-come, first-served basis for vehicles displaying a DMV handicapped parking hangtag or license plate. Early arrival is encouraged, because these spaces fill up.
Way Finding in the Building
Way-finding signage is located throughout the building, on the walls and in free-standing stanchions. Wall signs are also in Braille.
Emergency Procedures
In the event of an emergency evacuation, a trained member of the Karamu staff will assist you.
GENERAL MASK POLICY: While mask wearing is encouraged, Karamu audience members may choose whether or not to wear a mask. Please keep in mind, certain productions may require masking and other vaccine/ testing protocols. Unvaccinated guests are asked to wear a mask. We also ask that all audience members be respectful of another patron’s choices. Guests exhibiting symptoms of COVID-19 or who have tested positive within the last 14 days must stay home.
If you are ill or if you have been exposed to COVID-19, please stay home and contact the box office to discuss ticket options.
Performance ticket holders who do not comply with these policies will not be admitted.
Karamu is following enhanced cleaning and disinfecting protocols, focusing on high-touch surfaces.
Karamu’s air handlers are fitted with MERV-13 rated filters, known to trap COVID-19 particles.
Hand sanitizer is available throughout the facility.
Please consider digital ticket delivery for a simplified, touch-free experience.
Production programs will be available in digital (via QR code) and as hard copies.
All performances and events will be sold to full seating capacity.
Only beverages will be sold at the bar.
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